Q Why do towels fluff or shed fibre?

A: When producing quality luxury towels, Sheridan uses a high grade cotton to produce a thick, plush, absorbent finish. As with any soft textile, there will be a loss of fibre experienced with initial use.   For best results it is recommended to launder on a gentle cycle as the reduced speed of the spin will assist in keeping more fibre intact. Towels can also be placed in a warm tumble dryer to capture any excess lint. The dryer is also beneficial to retain the soft plush finish to the towel as opposed to line drying which can sometimes leave the towels with a stiff finish.

Q : Why are my towels not absorbent?

A :  Washing at cooler temperatures can lead to a build up of excess dirt and sometimes detergent – often masking the absorbency of the towel. In order to shift the residue it is recommended that you wash your towels once a month on a warm to hot cycle. Sheridan towels are preconditioned so using a fabric softener in the wash cycle can render a towel non-absorbent and therefore is not recommended.  
 
Q : Marks are appearing on my towels, it looks like a dying issue

A : It is important to remember that towels are used in the predominately “wet” areas of the home; such as bathrooms and laundries and there are often chemical based products that may impact on the dyes used in textile manufacture.   Products such as laundry detergents  may contain Optical Brightening agents within their formulas and products such as  liquid soaps, toothpastes, hair and skin treatments contain bleaching agents (i.e. peroxide)  and it is recommended to follow the correct dilution rates and to ensure product is well rinsed from surfaces before towels are used or laundered. For best results a forty degree temperature setting and gentle wash cycle is recommended.

Q : Why does a fitted sheet show signs of wear faster that the pillow case and flat sheet

A : Depending on the weave and usage of the sheet, a fitted sheet can see wear patterns develop in the fabric after three years of use. Delicate fabrics such as Sateen or Mercerised constructions require gentle handling.  For best results a warm, gentle wash cycle is recommended along with the use of a wool mix detergent.   The use of bleaches and detergents with optical brightening agents incorporated into the formula can deteriorate the cotton fibre. To maximise the longevity of your fitted sheet, ensure you rotate the position of the sheet to distribute the movement of the body over the surface more evenly.

Q : Why do I lose elasticity of the fitted sheet?

A : The rubber component of a fitted sheet can deteriorate from either accumulated dirt or overheating in a dryer. If washing in cold water, to ensure this accumulation does not occur, it is recommend that sheets are washed on a warm cycle with a wool mix detergent at least once a month. The rubber in fitted sheets can begin to breakdown if overheated in a hot dryer. If fitted sheets are overheated on a regular basis the high temperatures will lead to the rubber perishing.   

Q : The press studs on my Quilt Cover don’t close anymore, why would this happen?

A : The standard stud closure for the Sheridan Quilt Cover range uses a stud made from plastic rather than metal.  It is important to avoid steam pressing around the closure area of the quilt cover as the heat generated from a steam iron can melt the studs and prevent them from closing.
If placing in a clothes dryer, ensure the cover is not left in for prolonged periods of time as steam again may result in the press studs melting.

Q : After washing why does my polyester fibre quilt /pillow clump

A : Microfibre when washed can be expected to clump together, however, the product can be plumped back into shape via the simple method of rubbing the fibre backwards and forwards.

Q :  What is the odour that is emitted when opening the packaging?

A : Where print paste designs are applied to fabric, the odour can be stronger than other dyed fabrics. Laundering at the recommended temperature will eradicate the odour, when laundering at cold temperature the process takes longer.
Changes to some bedding accessory packaging is also delivering a strong “plastic” odour, but this dissipates on airing the product, for best results airing on a sunny day is recommended.

Q : Why do my sheets pill?

A : Cotton pills are caused when sleep movement creates a static electricity that draws the fibre to the surface. As the tossing and turning motion rubs one fibre against the other they cling together and ultimately create a ball or pill. Synthetic fibres may increase the frequency of this occurrence. Over filling a washing machine may also produce similar results through the friction of fibres rubbing against each other.

Q : What sizes are available?

A : For sizing information please refer to the pdf.

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