hanna canvas folding stool
Members: Free shipping and free returns available on this item when logged in, otherwise $9.95.
When arranging your furniture, avoid direct sunlight, as prolonged exposure can cause colours to fade in furnishing fabrics. Care should also be taken to avoid furniture touching external walls or radiators, as this could cause problems of moisture build-up/scorching damage. Take care to prevent sharp objects (e.g. belt or shoe buckles, pet claws) from coming into contact with your furniture, as this may cause snagging or tearing of the fabric. Vacuum regularly (weekly) using low suction. Rotate reversible cushions regularly. Pilling can occur occasionally as a result of normal daily wear and should not be considered as a fault. Fibre pills can be removed by a battery operated pilling tool available from most haberdashery stores.
Treat spills and stains as soon as possible. Gently scrape any soil or mop any liquid from the surface of the fabric.
By following our recommended care instructions you will prolong the life of your purchase and be able to enjoy it for many years to come.
STOCKED ITEMS (Excluding Rugs & Stocked Furniture)
DISPATCH TIME: 4-5 business days. Please allow an additional 7-10 business days for monogrammed items.
STANDARD DELIVERY – FREE for signed in members, otherwise $9.95.
Metro: 5 business days.
Regional: up to 8 business days.
EXPRESS DELIVERY – $20
Metro: Next business day delivery for orders dispatched before 10am.
Regional: 1-2 business days as per Australia Post website.
Tracking for both standard and express delivery is available through Australian Post using the tracking number in your dispatch email.
30 DAY RETURNS
Most stocked items (excluding rugs, stocked furniture, hygiene sensitive items) can be returned or exchanged within 30 days from the date of purchase using our prepaid returns label.
Return shipping is FREE of charge for members or $9.95 for all other customers, deducted from the final refunded price.
Candles, aroma reeds and fragrance can only be returned to a Sheridan boutique store (not to online) and must be returned sealed in original packaging. Please get in touch with our Customer Service Team if you wish to return one of these items.
Note: Under the Health Act and for hygiene reasons, Bed Toppers, Quilts, Pillows, Pillow Protectors and Mattress Protectors are non-refundable unless faulty.
We will accept returns for all faulty goods. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
For more information, please see refer to our full Shipping & Returns policy.