Deluxe Feather & Down Latex Pillow
Product Code: SM61
Fibre Content: Removable Outer: Cover: 100% Cotton Filling: 85% Goose Down 15% Goose Feather Inner: Cover: 100% Cotton Filling 100% Tlaylay Latex
Designed in: Australia
Made in: China
We have spent many years of testing to understand how a product performs in actual day to day use, which in turn helps us to develop care instructions that will achieve the best longevity out of our products. This is what Sheridan and our customers expect and deserve.
Care instructions vary based on the constructions of each fabric and product so we have compiled some basic guidelines when it comes to caring for your Sheridan purchase.
This item is dry clean only. Please air regularly between laundering.
By following our recommended care instructions you will prolong the life of your purchase and be able to enjoy it for many years to come.
STOCKED ITEMS
DISPATCH TIME: 1-3 business days. Please allow an additional 7-10 business days for monogrammed items.
STANDARD DELIVERY – FREE for signed in members on all orders over $150, otherwise $9.95.
Metro: 5 business days.
Regional: up to 7 business days.
EXPRESS DELIVERY – $20
Metro: Next business day delivery for orders dispatched before 10am.
Regional: 1-2 business days as per Australia Post website.
Tracking for both standard and express delivery is available through Australian Post using the tracking number in your dispatch email.
30 DAY RETURNS
Most stocked items (excluding rugs, stocked furniture, hygiene sensitive items) can be returned or exchanged within 30 days from the date of purchase using our prepaid returns label.
Return shipping is FREE of charge for members or $9.95 for all other customers, deducted from the final refunded price.
Candles, aroma reeds and fragrance can only be returned to a Sheridan boutique store (not to online) and must be returned sealed in original packaging. Please get in touch with our Customer Service Team if you wish to return one of these items.
Note: For health and hygiene reasons, Bed Toppers, Quilts, Pillows, Pillow Protectors and Mattress Protectors are non-refundable unless faulty.
FAULTY RETURNS
We will accept returns for all faulty goods. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
For more information, please see refer to our full Shipping & Returns policy.
Complimentary shipping is available for all orders in the United Kingdom over £50 on Sheridan items, orders below this will be charged a flat rate of £4.95 for delivery.
We will accept change of mind returns on products for up to 14 days from the date of receipt, or if faulty. More information
Please be aware that returns are unavailable on filled products, such as Quilts and Pillows. We are happy to accept returns on Quilt covers and Pillowcases as standard.
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