You can join Sheridan Rewards by creating an online account, or by:

• Signing up in a Sheridan or Sheridan Outlet store, or
• Sign up online or scan the QR code at any Sheridan or Sheridan Outlet store which leads you to our sign up page, or
• Register with a Sheridan team member when in store.

Please note that if you sign up at the register in a Sheridan or Sheridan Outlet store through the Sheridan team and do not use the QR code, you will also have to register online to receive benefits across both platforms.

You'll receive an email from us with this information. Ensure you do so with the same email address to avoid creating 2 separate profiles. If you were previously a Sheridan Outlet VIP member, you will be remain a member of the refreshed Sheridan Rewards program.

Yes! It's free. In fact, you'll get a Welcome gift for joining as a new member! Sign up here.

Not a physical one, but there's a QR code located in your account. Your member QR code can be added to your digital wallet for in-store use, our teams will need to scan it at the register before you finalise your purchase so you can redeem vouchers.

If you are a member, the email address you used to sign up can be identified in store. When making a purchase on our website, you will be able to login with your email address that you used to sign up. If you have forgotten your password, simply click on ‘Forgot my Password’.

Yes, we take the security of your personal information seriously. Have a read of our Privacy Policy for further information.

One of the reasons for this could be that you currently have an in-store only Sheridan account which you signed up to in a Sheridan store.

To link your current account with an online Sheridan Rewards account, simply sign up here with the same email address.

The Sheridan Outlet VIP member program has been refreshed and is now Sheridan Rewards. If you were part of the Sheridan Outlet VIP member program, you'll remain a member of the renamed Sheridan Rewards. Some of your previous Sheridan Outlet VIP member perks have ended but new rewards are waiting for you!

Check your account to see what they are! Log in here OR to link your current account with an online Sheridan Rewards account, simply sign up here with the same email address.

Not necessarily. If you are currently receiving Sheridan emails, you will need to ensure that you have registered an account online to become a member of Sheridan Rewards. Make sure you update your details — including your birthday, so we can send you a special birthday reward!

Log into My Account by clicking the link below or talk to our store team members.

View My Account

All the benefits from Sheridan Rewards will be delivered to you via email, including rewards and exclusive offers.

We will always make sure you receive your transactional and delivery emails. In addition to this, Sheridan Rewards will email you exclusive member offers; personalised birthday gift vouchers and other member vouchers; recommendations; latest trends; new styles; new season product updates and current promotional offers from Sheridan.

We're sorry to see you go. Head to the My Account page and click on Email Preferences in your menu. Once there, click "Unsubscribe".

You can also click "Unsubscribe" on the footer of any Sheridan email you receive.

As a member of Sheridan Rewards, when signed in online on our Sheridan or Sheridan Outlet website, or when you visit us in store and identify yourself as a member, you will receive:

• A welcome gift when you subscribe to email communications
• $25 Spend & Save voucher for every $250 spent on product
• Member only offers e.g. Members take a further 10% off
• Extended free 45-day return policy
• Free shipping for Sheridan Members on orders over $150 (excludes Express)
• Option of free home delivery of your instore purchases
• Anniversary & Birthday gifts when you subscribe to email communications

Spend & Save Voucher is the name of the reward voucher members receive after spending $250 on Sheridan or Sheridan Outlet product. Members will also receive a spend and save voucher as a gift for joining the program, on their program anniversary and for their birthday.

Spend $250 on product (not including returned items, gift cards, shipping costs and Sleepsafe donations) at a Sheridan or Sheridan Outlet website or store and you'll be rewarded with a $25 Sheridan Spend & Save voucher.

Make sure you're logged in online or you've scanned your member code in-store before finalising your purchase.

They are redeemable at Sheridan and Sheridan Outlet, in-store or online. When shopping online, all available rewards will appear at checkout when you are signed in. If redeeming in store, scan your member QR code and let our in-store team know at the register which voucher/s you'd like to use.

Yes - there's no limit! You can spend as many Sheridan Rewards vouchers that you have in your account within one transaction. However, please note that if your vouchers have minimum spend requirements that these are cumulative.

Sheridan Spend & Save vouchers expire 6 months from the date of issue.

No, unfortunately these rewards come with set expiry dates, which cannot be extended.

Yes, you need to spend a minimum amount in a single transaction to use your birthday and Welcome voucher. The minimum spend amount is stated in the email containing your birthday or Welcome voucher.

Sheridan Spend & Save vouchers cannot be earned or spent outside of Australia.

All Sheridan Rewards Members will receive free standard delivery on all orders over $150. If you wish to receive express delivery, you will need to select the option at checkout if available, adding a $20 delivery charge.

As a Sheridan Rewards member you will have a 45-day return period from the date of purchase, if you were signed in when the order was placed online. For in store, you must have identified yourself as a member when transacting. This is an additional 15 days in comparison to non-members, who receive a 30-day return period.

Please note, most stocked items (excluding rugs, hygiene sensitive items) can be returned or exchanged within the 45 days from the date of purchase. Please see the full returns policy here.

You can contact our Customer Service team on 1800 223 376 or visit our HelpHub.