Sheridan Rewards


Your loyalty means the world to us
We’re offering you 20% off, every time you shop our full price collection.
*If you already have a Sheridan account, simply sign in to automatically access your updated benefits.
Free shipping
Say goodbye to unwanted surprises at the checkout. When you shop online, you’ll receive free standard shipping for Sheridan Members on orders over $150 and save $9.95 on every order.
Free 45-day returns
Prone to commitment issues? Return in store or online at no extra cost — we’ll take care of the $9.95 online return fee.
Birthday voucher
We can't promise a cake and candles, but we can promise a birthday gift that will help get you exactly what you want.
Updates & inspiration
We've got a lot to share. Stay updated with the latest news, trends and inspiration from our team of talented designers.
20% off full price items
Enjoy 20% off full price items instantly. Plus, receive exclusive member offers.


Members Exclusive
Win your Sheridan wishlist
Have you made your list and checked it twice? We don't mind if you've been naughty or nice — you deserve to be spoiled this Christmas.
Win a Two night stay at
Dovecote for two
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Enter the competition >






Got questions about Sheridan Rewards? We’ve got answers.
- How do I become a Sheridan Rewards member?
You can join Sheridan Rewards by creating an online account, or by signing up in store. Sign up online here.
Please note that if you register in store you will also have to register online, to receive benefits across both platforms.
- Is Sheridan Rewards free?
Yes. Sheridan Rewards is free to join. If you would like to register online, please click here.
- Is there a physical membership card?
No. All you need is an email address to sign up online, or you can provide details in store. Use your email address in Sheridan Boutiques to identify yourself to receive your membership discount. Alternatively, log in to your account online, and the discount will automatically be applied to your purchase on the cart page.
- How do I know if I’m a member of Sheridan Rewards?
If you are a member, the email address you used to sign up can be identified in store. When making a purchase on our website, you will be able to login with your email address that you used to sign up. If you have forgotten your password, simply click on ‘Forgot my Password’.
- What if I’m a registered member of Sheridan Outlet?
Sheridan and Sheridan Outlet are managed separately. If you wish to join Sheridan Rewards, you will need to ensure you have a registered account online at www.sheridan.com.au, or sign up while at one of our Sheridan Boutiques.
- I already have Sheridan emails, does this mean I’m part of Sheridan Rewards?
Not necessarily. If you are currently receiving Sheridan emails, you will need to ensure that you have registered an account online to become a member of Sheridan Rewards. Make sure you update your details — including your birthday, so we can send you a special birthday reward!
- What if my personal details change?
If your personal details change, the best way to update them is by logging into your account online — this way, we continue to provide you with the most relevant information possible.
- Why should I provide my email address to join Sheridan Rewards?
All the benefits from Sheridan Rewards will be delivered to you via email, including rewards and exclusive offers.
- What type of emails will I receive?
We will always make sure you receive your transactional and delivery emails. In addition to this, Sheridan Rewards will email you exclusive member offers; personalised birthday gift vouchers and other member vouchers; recommendations; latest trends; new styles; new season product updates and current promotional offers from Sheridan.
- Is my personal information secure?
Yes it is. For more information please visit www.sheridan.com.au/privacy
- What if I don’t want to receive emails anymore?
You can unsubscribe at any time by clicking the ‘unsubscribe’ option at the bottom of any email from Sheridan Rewards. Alternatively, log in to your online account and update your email preferences. Please note that if you unsubscribe from promotional emails, you will be unsubscribing from email marketing only. You will still be sent transactional emails.
- What are the benefits of Sheridan Rewards?
As a member of Sheridan Rewards, when signed in online at www.sheridan.com.au or when providing your email in store you will receive:
- 20% off full price everyday
- Member only offers e.g. Members take a further 10% off
- Extended 45-day return policy
- Free returns
- Free shipping for Sheridan Members on orders over $150 (excludes Express)
- Option of free home delivery of your instore purchases
- Birthday gift voucher when you subscribe to email communications
- Welcome voucher when you subscribe to email communications
- How does the Sheridan Rewards discount work?
If you are signed into your Sheridan Rewards account, your membership discount will be displayed on each product and the discounted price will be automatically applied to your cart. Instore, you will need to identify yourself (or signup) to be a member and the store team will apply the discount for you.
You will receive a minimum discount of 20% off the RRP of any item sold on www.sheridan.com.au or in any Sheridan Boutique store. Please note, this discount does not include David Jones or Myer retailers.
Please keep in mind that your membership discount of 20% is off the RRP. If the promotional discount is a greater amount, you will receive the greater discount automatically. You do not have to do anything.
E.g. If the promotion is 30% off storewide, as a Sheridan Rewards Member you will receive 30% off the RRP, rather than the 20% discount. Please see full terms and conditions here.
- Does the Sheridan Rewards discount apply to the purchase of gift cards?
The Sheridan Rewards discount does not apply to the purchase of gift cards.
- How do I redeem my Welcome/Birthday Rewards?
Please read the information in your email for how to redeem these offers. These rewards may be redeemed in any Sheridan Boutique store (for Birthday Vouchers only) or online at www.sheridan.com.au at the checkout for both Birthday and Welcome Vouchers.
- How long are Welcome/Birthday Rewards valid for?
The birthday rewards are valid for your birthday month, unless stated otherwise. Welcome rewards issued from 29 March 2023 are valid until 31 July 2023.
- Can I extend the expiry date of my Birthday/Welcome rewards?
No, unfortunately these rewards come with set expiry dates, which cannot be extended.
- Can I use my Welcome/Birthday rewards outside of Australia?
No, these rewards are only valid for use in Sheridan stores across Australia (for Birthday vouchers only) or online at www.sheridan.com.au on orders with an Australian delivery address for both Birthday and Welcome vouchers.
- What if I want Express delivery?
All Sheridan Rewards Members will receive free standard delivery on all orders over $150. If you wish to receive express delivery, you will need to select the option at checkout if available, adding a $20 delivery charge.
- How does extended returns work?
As a Sheridan Rewards member you will have a 45-day return period from the date of purchase, if you were signed in when the order was placed online. For in store, you must have identified yourself as a member when transacting. This is an additional 15 days in comparison to non-members, who receive a 30-day return period.
Please note, most stocked items (excluding rugs, hygiene sensitive items) can be returned or exchanged within the 45 days from the date of purchase. Please see the full returns policy here.
- Why have I not received any exclusive offers lately?
Check your junk mail, as your exclusive offer emails may have been lost along the way. Also ensure you are logged in to your online account and update your preferences to ensure you are subscribed to receiving emails from Sheridan.
- My friend / family member received an exclusive offer for a particular product last week. Why have I not received it?
Everyone shops differently and as we try to find the best and most relevant offers for each member, it is unlikely that you will have the same offer as your family and friends.
- What if I can’t find the answer to my question here?
You can contact our Customer Service team on 1800 223 376 or submit your question here.
- Is there a minimum spend?
Yes, you need to spend a minimum amount in a single transaction to use your birthday and Welcome voucher. The minimum spend amount is stated in the email containing your birthday or Welcome voucher.