Birthday Vouchers Updates
You have been directed to this page as the Birthday Voucher you have endeavoured to activate is no longer valid.
- All birthday vouchers issued prior to 1 July 2021 expired on 31 July 2021.
- All birthday vouchers issued from 1 July 2021 are valid for the recipient’s birthday month. We now send these birthday vouchers at the beginning of the birthday month, rather than on the recipient’s birthday, to ensure everyone has the full month to redeem their voucher.
If you have any queries, please contact our Customer Service team for assistance. You can contact our team by:
- Refer to live chat
- By phone: 1800 223 376
Welcome Vouchers Updates
Our Welcome Vouchers are changing. You have been directed to this page as the Welcome Voucher you have endeavoured to activate is no longer valid.
- All Welcome Vouchers issued prior to 17 July 2020 expired on 31 July 2021.
- All Welcome Vouchers issued from 17 July 2020 are valid until 31 October 2021.
To redeem your valid Welcome Offer, please visit us instore and show your offer email to our store staff at the time of purchase, or to redeem online, contact our Customer Service team for assistance. You can contact our team by:
- Refer to live chat
- By phone: 1800 223 376
You will need to provide your membership email address and may be asked to email your offer email to our support team.