My Account

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How do I create an account?

Creating your Sheridan customer account is simple! Click here and follow the prompts to ensure a personalized customer experience. Once your account is set up, you are automatically registered with our Sheridan Rewards program.
Sheridan Rewards Members are entitled to:

- 20% off full price everyday
- Exclusive member only offers
- Complimentary returns
- Extended 45-day return policy
- Free shipping (excludes Express)
- Option of free home delivery of your instore purchases
- Annual Birthday gift voucher
- Welcome voucher when you subscribe to email communications

Be sure you tick the box to receive emails notifying you of new product launches, sale events and to obtain your membership vouchers and exclusive deals.

I signed up in store but I can't access my account online.

Registering for an in store customer account is separate to that of an online customer account registration. In order to link your in store and online customer accounts, please ensure you use the same email when registering online.
To create an online Sheridan account please click here. Please allow for 48 hours for your in store and online customer accounts to link.
Please note that holding a Sheridan account is different to that of Sheridan Outlet.
You will need to create a separate Sheridan Outlet account via the Sheridan Outlet website.

How do I unsubscribe from emails?

If you wish to unsubscribe from our mailing list, log in to the "My Account" section of the Sheridan website and update the details under "My Preferences".
Please keep in mind that once you unsubscribe from our mailing list, you will no longer benefit from receiving your Sheridan birthday voucher and other member exclusive deals.

How do I change my password?

Whilst logged in, navigate to ‘My Account' then ‘Account Information'. Under your details you will see an option to change your password.

I've requested to have my password reset, but I haven't received an email to change it yet?

If you have requested to change your password and are yet to receive a password reset email, you may not have an online account.
To validate this, try creating an account using your email address by following the link here.

I forgot to sign into my Sheridan account before placing my order, help!

Unfortunately we cannot apply member discounts to an order once it has been placed.

How do I become a Sheridan Rewards member?

You can become a member of the Sheridan Rewards Program by creating your free account click here.
Membership entitles you to complimentary delivery and returns when you're signed into sheridan.com.au (exclusions apply), as well as $10 off your first order.
Be sure you tick the box to receive emails notifying you of new product launches, sale events and to obtain your membership vouchers and exclusive deals.

What are the benefits of Sheridan Rewards?

As a member of Sheridan Rewards, when signed in online at www.sheridan.com.au or when providing your email in store you will receive:
- 20% off full price everyday
- Member only offers e.g. Members take a further 10% off
- Extended 45-day return policy
- Free returns
- Free shipping (excludes Express)
- Option of free home delivery of your instore purchases
- Birthday gift voucher
- Welcome voucher when you subscribe to email communications

Is Sheridan Rewards free?

Yes. Sheridan Rewards is free to join. If you would like to register online, please click here

How does the Sheridan Rewards discount work?

If you are signed into your Sheridan Rewards account, your membership discount will be displayed on each product and the discounted price will be automatically applied to your cart. Instore, you will need to identify yourself (or signup) to be a member and the store team will apply the discount for you. You will receive a minimum discount of 20% off the RRP of any item sold on www.sheridan.com.au or in any Sheridan Boutique store. Please note, this discount does not include David Jones or Myer retailers.

Please keep in mind that your membership discount of 20% is off the RRP. If the promotional discount is a greater amount, you will receive the greater discount automatically. You do not have to do anything.

E.g. If the promotion is 30% off storewide, as a Sheridan Rewards Member you will receive 30% off the RRP, rather than the 20% discount. Please see full terms and conditions here

Most Recent

How do I create an account?

Creating your Sheridan customer account is simple! Click here and follow the prompts to ensure a personalized customer experience. Once your account is set up, you are automatically registered with our Sheridan Rewards program.
Sheridan Rewards Members are entitled to:

- 20% off full price everyday
- Exclusive member only offers
- Complimentary returns
- Extended 45-day return policy
- Free shipping (excludes Express)
- Option of free home delivery of your instore purchases
- Annual Birthday gift voucher
- Welcome voucher when you subscribe to email communications

Be sure you tick the box to receive emails notifying you of new product launches, sale events and to obtain your membership vouchers and exclusive deals.

I signed up in store but I can't access my account online.

Registering for an in store customer account is separate to that of an online customer account registration. In order to link your in store and online customer accounts, please ensure you use the same email when registering online.
To create an online Sheridan account please click here. Please allow for 48 hours for your in store and online customer accounts to link.
Please note that holding a Sheridan account is different to that of Sheridan Outlet.
You will need to create a separate Sheridan Outlet account via the Sheridan Outlet website.

How do I unsubscribe from emails?

If you wish to unsubscribe from our mailing list, log in to the "My Account" section of the Sheridan website and update the details under "My Preferences".
Please keep in mind that once you unsubscribe from our mailing list, you will no longer benefit from receiving your Sheridan birthday voucher and other member exclusive deals.

How do I change my password?

Whilst logged in, navigate to ‘My Account' then ‘Account Information'. Under your details you will see an option to change your password.

I've requested to have my password reset, but I haven't received an email to change it yet?

If you have requested to change your password and are yet to receive a password reset email, you may not have an online account.
To validate this, try creating an account using your email address by following the link here.

I forgot to sign into my Sheridan account before placing my order, help!

Unfortunately we cannot apply member discounts to an order once it has been placed.

How do I become a Sheridan Rewards member?

You can become a member of the Sheridan Rewards Program by creating your free account click here.
Membership entitles you to complimentary delivery and returns when you're signed into sheridan.com.au (exclusions apply), as well as $10 off your first order.
Be sure you tick the box to receive emails notifying you of new product launches, sale events and to obtain your membership vouchers and exclusive deals.

What are the benefits of Sheridan Rewards?

As a member of Sheridan Rewards, when signed in online at www.sheridan.com.au or when providing your email in store you will receive:
- 20% off full price everyday
- Member only offers e.g. Members take a further 10% off
- Extended 45-day return policy
- Free returns
- Free shipping (excludes Express)
- Option of free home delivery of your instore purchases
- Birthday gift voucher
- Welcome voucher when you subscribe to email communications

Is Sheridan Rewards free?

Yes. Sheridan Rewards is free to join. If you would like to register online, please click here

How does the Sheridan Rewards discount work?

If you are signed into your Sheridan Rewards account, your membership discount will be displayed on each product and the discounted price will be automatically applied to your cart. Instore, you will need to identify yourself (or signup) to be a member and the store team will apply the discount for you. You will receive a minimum discount of 20% off the RRP of any item sold on www.sheridan.com.au or in any Sheridan Boutique store. Please note, this discount does not include David Jones or Myer retailers.

Please keep in mind that your membership discount of 20% is off the RRP. If the promotional discount is a greater amount, you will receive the greater discount automatically. You do not have to do anything.

E.g. If the promotion is 30% off storewide, as a Sheridan Rewards Member you will receive 30% off the RRP, rather than the 20% discount. Please see full terms and conditions here