My Membership
How do I consolidate or merge my accounts?
If you have multiple accounts using different email addresses and want to merge them into a single account, we can action that for you.
Please fill out this Change of Account Details Form here.
You need to provide the following information for each account you hold:
- Full name
- Email address
- Contact phone number
- Address / Postcode
- Date of birth
We also need to know which is the current account you wish to maintain. For security reasons, if you are unable to provide this information for each account, or the information provided does not match the information we hold, we may not be able to merge your accounts. If that occurs you should cancel your old accounts and continue with your single current account.
Once your request has been completed, you will receive an email from us confirming that your details have been updated.
How do I become a Sheridan Rewards member?
You can become a member of the Sheridan Rewards Program by creating your free account click here.
Membership entitles you to complimentary delivery and returns when you're signed into sheridan.com.au (exclusions apply), as well as $10 off your next order when you also subscribe to our mailing list.
Be sure you tick the box to receive emails notifying you of new product launches, sale events and to obtain your membership vouchers and exclusive deals.
Membership entitles you to complimentary delivery and returns when you're signed into sheridan.com.au (exclusions apply), as well as $10 off your next order when you also subscribe to our mailing list.
Be sure you tick the box to receive emails notifying you of new product launches, sale events and to obtain your membership vouchers and exclusive deals.
Does it cost money to join Sheridan Rewards?
No! It's free. In fact, you'll get a Welcome gift for joining as a new member! If you would like to register online, please click here
Is there a Sheridan Rewards membership card?
Not a physical one, but there's a QR code located in your account. Your member QR code can be added to your digital wallet for in-store use, our teams will need to scan it at the register before you finalise your purchase so you can redeem vouchers.
How do I know if I am a member of Sheridan Rewards?
If you are a member, the email address you used to sign up can be identified in store. When making a purchase on our website, you will be able to login with your email address that you used to sign up. If you have forgotten your password, simply click on "Forgot my Password" and follow the prompts to retrieve or create a new password.
Can I sign up to Sheridan Rewards in store?
Yes, you can become a member by registering your details in store. Please note, registering in store is separate to registering online. In order to link your in store and online customer accounts, please ensure you use the same email when registering online.
To create an online Sheridan account please click here. Please allow for 48 hours for your in store and online customer accounts to link.
Please note that holding a Sheridan account is different to that of Sheridan Outlet.
You will need to create a separate Sheridan Outlet account via the Sheridan Outlet website.
To create an online Sheridan account please click here. Please allow for 48 hours for your in store and online customer accounts to link.
Please note that holding a Sheridan account is different to that of Sheridan Outlet.
You will need to create a separate Sheridan Outlet account via the Sheridan Outlet website.
I already receive Sheridan emails, does this mean I'm part of Sheridan Rewards?
Not necessarily. If you are currently receiving Sheridan emails, you will need to ensure that you have registered an account online to become a member of Sheridan Rewards. Make sure you update your details including your birthday so we can send you a special birthday reward!
Why should I provide my email address to join Sheridan Rewards?
All the benefits from Sheridan Rewards will be delivered to you via email, including rewards and exclusive offers.
What type of emails will I receive?
Other than transactional and delivery emails, you will receive emails from Sheridan Rewards featuring your exclusive member offers, personalised birthday gift vouchers and other member vouchers, recommendations, latest trends, new styles, new season product updates and current promotional offers from Sheridan.
What if I don't want to recieve emails anymore?
We're sorry to see you go. Head to the My Account page and click on Email Preferences in your menu. Once there, click ""Unsubscribe"".
You can also click ""Unsubscribe"" on the footer of any Sheridan email you receive.
You can also click ""Unsubscribe"" on the footer of any Sheridan email you receive.
What if my personal details change?
You can update your personal details at any time in store or online via the ' 'account information' tab in your online profile. Simply log in to your account here.
If you need assistance, our Customer Support and store team can help with personal detail changes.
If you need assistance, our Customer Support and store team can help with personal detail changes.
Is my personal information secure?
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