My Membership
Do I need to give my mobile number to become a member?
No – it’s optional. But if you do give it, we’ll only use it for good things.
Can I merge my accounts?
Yes, you can. If you’ve accidentally created more than one account, we can tidy that up for you.
Just fill out our <b>Change of Account Details Form</b>.
You need to provide the following information for each account you hold:
- Full name
- Email(s)
- Phone number
- Address/postcode
- Date of birth
- Which account you want to keep
For security reasons, all info must match what we have on file – otherwise we can’t merge. But you can always cancel the old account and stick with your main account.
How do I view and update my Rest Rewards details?
Simple. Just log into your account using the link below. Your information will be under Account Details (top option, left-hand menu). Or, simply ask one of our friendly store team for assistance.
My Account
Can Customer Service activate my online account for me?
Yes — as long as you provide the same email you signed up with in store, our team can activate and merge your online account.
How do I become a Sheridan Rewards member?
You can become a member of the Sheridan Rewards Program by creating your free account click here.
Membership entitles you to complimentary delivery and returns when you're signed into sheridan.com.au (exclusions apply), as well as $10 off your next order when you also subscribe to our mailing list.
Be sure you tick the box to receive emails notifying you of new product launches, sale events and to obtain your membership vouchers and exclusive deals.
Membership entitles you to complimentary delivery and returns when you're signed into sheridan.com.au (exclusions apply), as well as $10 off your next order when you also subscribe to our mailing list.
Be sure you tick the box to receive emails notifying you of new product launches, sale events and to obtain your membership vouchers and exclusive deals.
Does it cost money to join Sheridan Rewards?
No! It's free. In fact, you'll get a Welcome gift for joining as a new member! If you would like to register online, please click here
Is there a Sheridan Rewards membership card?
Not a physical one, but there's a QR code located in your account. Your member QR code can be added to your digital wallet for in-store use, our teams will need to scan it at the register before you finalise your purchase so you can redeem vouchers.
How do I know if I am a member of Sheridan Rewards?
If you are a member, the email address you used to sign up can be identified in store. When making a purchase on our website, you will be able to login with your email address that you used to sign up. If you have forgotten your password, simply click on "Forgot my Password" and follow the prompts to retrieve or create a new password.
Can I sign up to Sheridan Rewards in store?
Yes, you can become a member by registering your details in store. Please note, registering in store is separate to registering online. In order to link your in store and online customer accounts, please ensure you use the same email when registering online.
To create an online Sheridan account please click here. Please allow for 48 hours for your in store and online customer accounts to link.
Please note that holding a Sheridan account is different to that of Sheridan Outlet.
You will need to create a separate Sheridan Outlet account via the Sheridan Outlet website.
To create an online Sheridan account please click here. Please allow for 48 hours for your in store and online customer accounts to link.
Please note that holding a Sheridan account is different to that of Sheridan Outlet.
You will need to create a separate Sheridan Outlet account via the Sheridan Outlet website.
I already receive Sheridan emails, does this mean I'm part of Sheridan Rewards?
Not necessarily. If you are currently receiving Sheridan emails, you will need to ensure that you have registered an account online to become a member of Sheridan Rewards. Make sure you update your details including your birthday so we can send you a special birthday reward!
Why should I provide my email address to join Sheridan Rewards?
All the benefits from Sheridan Rewards will be delivered to you via email, including rewards and exclusive offers.
What type of emails will I receive?
Other than transactional and delivery emails, you will receive emails from Sheridan Rewards featuring your exclusive member offers, personalised birthday gift vouchers and other member vouchers, recommendations, latest trends, new styles, new season product updates and current promotional offers from Sheridan.
What if I don't want to recieve emails anymore?
Sad to see you go, but completely up to you. Go to My Account > Email Preferences and untick what you don’t want. Or just hit “Unsubscribe” at the bottom of any Sheridan or Sheridan Outlet email.
Just a heads-up: if you unsubscribe, we can't send you email alerts when your rewards (like vouchers) land. You'd need to log into your account or ask in-store to find out. Staying subscribed also means you'll find out first about rewards, member-only deals, and other lovely benefits.
Just a heads-up: if you unsubscribe, we can't send you email alerts when your rewards (like vouchers) land. You'd need to log into your account or ask in-store to find out. Staying subscribed also means you'll find out first about rewards, member-only deals, and other lovely benefits.
What if my personal details change?
You can update your personal details at any time in store or online via the ' 'account information' tab in your online profile. Simply log in to your account here.
If you need assistance, our Customer Support and store team can help with personal detail changes.
If you need assistance, our Customer Support and store team can help with personal detail changes.
Is my personal information safe with you?
Absolutely. We’re serious about your privacy. For all the information, check out our Privacy Policy.
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