privacy & security
our privacy policy
Sheridan are committed to protecting your privacy. This privacy policy explains how your personal information will be treated as you access and interact with the website.
This policy concerns personal information which:
• you provide to Sheridan when you communicate with us through the website; and
• Sheridan collect from you when you access the website.
collection of website usage information
Sheridan use cookies to enable us to track information about your visits to the website and analyse this data for trends and statistics.
When you access the website, Sheridan's system will record:
• the time and date of your visit to the website;
• what parts of the website you visit;
• how long you spend on any page of the website;
• how many times you visit the website; and
• which domain (country) you are visiting from.
This information does not identify you personally and will not be matched with any information which does identify you personally.
Sheridan do NOT use cookies to track:
• where you go when you leave the website; or
• your personal information.
You can configure your browser to reject cookies. Rejecting cookies will not restrict your access to the website unless specifically stated on a page within the website. Sheridan use and disclose aggregated non-personally identifying information collected through the website as part of the process of improving the website.
collection of personal information
You can visit the website without revealing any personal information.
Sheridan may request personal information from you when you:
• provide feedback on the website;
• enter a competition from the website;
• contact Sheridan through the website; or
• join a Sheridan mailing list.
Where Sheridan wish to collect personal information about you (such as your name, contact information or other personal information) via the internet, Sheridan will expressly ask you for that personal information and explain the purpose for which Sheridan are requesting the information (eg. to add you to Sheridan's mailing list). Sheridan will only collect personal information that is necessary for our functions and activities and will generally use and disclose your personal information for purposes related to the main purpose for which the information was collected, or where you have consented to the use or disclosure.
We may otherwise use or disclose your personal information where required or authorised by law, which may include emergency situations and assisting law enforcement agencies.
accessing and updating your personal information
If you need to access or correct any personal information Sheridan holds about you, please contact Sheridan using the “contact details” set out below. Sheridan request that you provide as much detail as you can about the particular information you seek, in order to help us retrieve it. An access fee may be charged to cover our costs of providing that information to you. In certain circumstances, we may not be required by law to provide you with access or to correct your personal information. If that is the case, we will give you our reasons for that decision.
Sheridan take reasonable steps to make sure that the personal information we collect, use and disclose is accurate, complete and up-to-date.
pacific brands
Sheridan are part of the Pacific Brands group of companies. From time to time, other members of the group may wish to use your personal information, for example to contact you to provide information regarding promotions, products or services which they have to offer. This will only occur where you have given your permission, for example at the time Sheridan collected your personal information, or where we subsequently obtain your approval.
data security
Safeguards will be maintained to protect personal information against unauthorised access, alteration, destruction, use or disclosure and against accidental loss.
Any personal information that you submit to our website is held with the strictest confidence. Pacific Brands use and implement industry standards for the security and protection of information collected from their users. Once your personal information comes into Sheridan's possession, we will take all reasonable steps to protect that information as described.
contact details
If you have any questions or feedback about privacy, or wish to make a complaint, please contact Sheridan by email cservices@pacbrands.com.au or phone 1800 625 516.
